Student Reflection
by April Nwatah
Dictionary.com defines the word “empathy” as “the
intellectual identification with or vicarious experiencing of the feelings,
thoughts, or attitudes of another.” My experience with the Facebook Video
Project has allowed me to experience empathy in a way that I did not
imagine.
Since I’m making videos for the Latino community in
Urbana-Champaign, my partner and I decided that the best method of making these
videos would be going to the locations that we want to talk about and filming
the location, allowing us to show the information instead of just talking about
it. Since we always give bus directions in our video, we make sure to take
those directions to make sure that they are correct and simple to follow. So
for example, when we did a video about the Urbana Free Library, we started off
at Illinois terminal, followed our directions to go to Illinois Terminal, and
took photographs and video clips at the library.
Making the videos this way has enabled me to visit various
parts of the Champaign-Urbana community with a new lens. Instead of going to
places like the library, Salt and Light, etc for my self, I’m going with
Spanish speakers in mind, paying attention to every detail of my journey and
reflecting upon whether it caters to Spanish speakers or not. For example, when
we went to Planned Parenthood to film, we were required to press a button to
speak to someone who would let us in. Although there was a sign in Spanish
telling the person to press the button, the person that spoke did not speak any
Spanish and gave us instructions in English. This encounter made me feel
uncomfortable, because if I did not know English I am not certain that I would
have known what to do. After speaking with the receptionist about this
encounter, she explained that when they get Spanish speakers they usually
understand enough to know what she was saying – but what about those who don’t?
What about those who, after hearing English, get discouraged, turn away, and
don’t get the services that they need?
With these realizations in one hand and empathy in the
other, I’m left with the question: “what do we do now?“ I haven’t answered that
yet. Got any suggestions?
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